Our Regional Distributor network
Independent businesses serving defined U.S. markets as local customer-contact points, backed by centralized national systems.
Independent businesses, serving defined markets
Regional Distributors are independent U.S. business operators assigned to defined markets. They provide local customer relationship support, first-line service coordination, and regional representation.
Centralized 4Square resources handle billing administration, refunds, chargebacks, fulfillment coordination, and specialist technical escalation — so a customer gets a local relationship without any variation in how the underlying service is administered.
What the network means for you
A local point of contact
Someone who knows your account and your ordering history, rather than a general queue that starts from scratch each time.
Centralized infrastructure
Billing, fulfillment and escalation run on national systems, so the quality of service does not depend on your location.
Consistent policies
Returns, refunds and billing follow one set of rules nationally, administered by 4Square rather than territory by territory.
Efficient fulfillment
Just-in-time fulfillment against live supplier availability, with qualifying in-stock orders ordinarily released within 24 hours.
A clear escalation path
Matters that go beyond first-line support are escalated to centralized resources rather than left unresolved locally.
No warehouse markup
Regional Distributors do not hold inventory under the standard model, which keeps regional cost out of what you pay.
Refunds, billing and payment disputes are handled by 4Square. 4Square Systems is the merchant of record and administers all money matters directly. Your Regional Distributor will help you raise a matter and will coordinate with central resources on your behalf, but does not decide or process refunds, chargebacks or billing adjustments.
Questions about an order?
Your Regional Distributor is your local point of contact for orders and service requests. Billing, refunds and payment disputes are handled by centralized 4Square administration.